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REWARD YOUR LOYAL CUSTOMERS

WAPPoint's unique Loyalty application enables merchants to easily build a digital Loyalty programme that enables them to engage with and reward their customers.

By rewarding customers for purchases, you'll encourage them to return

Gain many new customers through our App & their mobile location pins

Engage with clients & share your specials via our App's marketing features

Build a database of clients & use the statistics features to grow your revenues

WHY CHOOSE OUR LOYALTY PROGRAMME?

75% of customers lose or forget their loyalty cards and cards carry a huge expense for the merchant. WAPPoint's Loyalty App eliminates the need for cards as clients utilise their smartphones to gather points and redeem rewards.
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HOW WAPPOINT LOYALTY WORKS

Set up your digital Loyalty programme in three easy steps

Step 1: Sign up as a merchant

Set up your Loyalty Programme in Minutes

Using the “WAPPoint Merchant” App and Online Merchant Console, you will be able to setup and maintain unique rewards and promotions for your business. No documents required and our sign up process is all done online in minutes. Our App will also gather insightful data on your customers which you can utilise to grow revenues and engage with them in more personalised ways.

Step 2: Encourage clients to join

Ask clients to download the App

Inform your customers of your rewards and promotions so they can start enjoying these benefits straight away! The “WAPPoint Loyalty” App is completely free and available for download from the Apple App Store and Android Google Play Store. Customers then use the App to earn and redeem points. A simple check-in and stamp exchange takes place and their purchase or redemption is concluded. Customers can also use the App to view all the other subscribed merchants in the area which will make them shop from the network instead of elsewhere, making it a very lucrative service for them to be a part of.

increase-profit

Step 3: Develop Customer Loyalty

Get returning customers & increase profits

Loyalty Programmes  allow  you to not only build a unique database of customers but offers you the opportunity to get to know your customers and their purchasing/spending trends. In order to maximise results, we suggest that you decide in advance what you would like to know about your customers. By gathering data that would best benefit your business, you will be able to make informed decisions on which products / services to offer or stock and thus cater to your customers’ needs better. The result is higher profits for you and loyal customers will stay with you for years.

Merchant App Features

Customisable Setup

  • You decide how to reward
  • You decide how to promote
  • Fully branded with your logo
  • No additional devices required

Customer Tracking

  • View all your customers’ data online
  • Check how often they transact / check-in
  • Engage with them in personal ways
  • Greet them by name when they check-in

Extensive Statistics

  • Analyse campaign success ratios
  • View customer redemption rates
  • Study or change customer behaviour
  • Improve your profits & client happiness

Popular

Community Loyalty Apps are the way of the future and will grow in popularity as time goes on, giving your business great exposure to local clients!

Accessible

The WAPPoint Loyalty App can be downloaded by your customers in seconds, meaning you can begin rewarding them instantly.

Targeted

Collate data about your customers’ behaviour to better target the promotions you send them.

Accountable

WAPPoint Loyalty allows you to see what promotions are benefiting your business through high end analytics on an easy to use online portal.

Reach

Reach out and send promotions to customers via push notifications, enticing them to return to your store in a hurry.

Reward

Personalise the rewards you offer to gain the insights or behaviour changes you want for your business.

LOYALTY FACTS

80% of Revenue is generated by 20% of Customers.

In a recent study it was discovered that 80% of consumers said they were more likely to do business with vendors that offered a loyalty program of some sort than those who did not.

Reap the Rewards.

A 5% increase in customer retention can increase profit up to 125%. Just imagine how your business would flourish if you were able to retain all your customers!

Loyal customers are worth their weight in gold!

Existing customers spend 67% more than new ones and it is 10 times more expensive to market to new customers than to keep old ones.

Return custom is king!

The probability of selling to an existing customer is between 60% to 70%. The probability of selling to a new customer can be as low as 5%!

LOYALTY REWARDS PRICING

Card Facility Clients

Costs:
R399 ex VAT
month
R450 (Once-Off Setup Fee)
Includes Marketing Materials
Includes Merchant Admin Console
Unlimited Loyalty Participants
Multiple Campaigns Simultaneously
Extensive Analytics & Data
Month-Month Contract

Loyalty Only Clients

Costs:
R499 ex VAT
month
R450 (Once-Off Setup Fee)
Includes Marketing Materials
Includes Merchant Admin Console
Unlimited Loyalty Participants
Multiple Campaigns Simultaneously
Extensive Analytics & Data
Month-Month Contract
Frequently Asked Questions

Stamp cards are designed to replace traditional paper punch cards and loyalty point systems when rewarding loyal customers.

Stamp cards– Emulates the cardboard stamp cards everybody is very familiar with. With WAPPoint Loyalty, you’ll be able to create a digital version which works in the same way. This is ideal for cafes, beauty salons, health centers, delis, bakeries, or any business that may use stamp cards.

If you are currently using a point based system, you can use the stamp card solution in a similar fashion by deciding how much the customer has to spend to get a stamp (e.g. spend over R20 to get a stamp). This is ideal for restaurants, bars, boutiques, shops or any other business with who wants to reward customers based on the amount they spend.

Customers simply download the free WAPPoint Loyalty app, and then notify you by checking in on the App each time they visit your business to get a stamp or points towards their loyalty rewards.

  • It’s a much better experience for customers: no one wants to carry cards for every business they visit. With Perks, it’s conveniently located on their phone.
  • No more fraud: we’ve heard horror stories of staff stamping lots of paper stamp cards and then giving them to friends to redeem free rewards. With Perks, every stamp or point is digitally tracked and monitored.
  • Full statistics, since Perks is digital, you now have a way to track every customer visit and view their history on your merchant dashboard.
  • You benefit from being amongst other businesses and drive new customers to your store. For instance a customer might use the Perks App at a hairdresser and discover your café around the corner.

Yes. With a paid account merchants can change/update their rewards and add new ones whenever they’d like via the merchant dashboard.

The reward can be anything that the Merchant wants to offer (E.g. Free item, % discount off item or bill, VIP event, etc.) We encourage that you are creative and choose something desirable that helps promote your brand.

A push notification is a time limited promotion sent out that is available only to consumers after receiving a punch, which is designed to incentivise the customer to return quickly or encourage them to come in during off-peak hours to add profit to your bottom line.